1. Introduction
By engaging with Artisan Build Group, you agree to these Terms and Conditions regarding the receipt of SMS messages related to your service, project, or promotional updates. If at any time you wish to stop receiving SMS messages, we have provided clear instructions on how to opt out, as detailed below. Please view our Privacy Policy for further information. You will receive promotional and informational messages from Artisan Build Group. Message frequency varies, but you can expect to receive messages weekly.
2. How to Opt Out of SMS Messages
If you no longer wish to receive promotional, marketing, or other non-essential SMS messages from us, you can opt out at any time by following these simple steps:
Reply with "STOP": You can stop receiving promotional SMS messages from us by replying to any message you receive with the word "STOP". This will unsubscribe you from receiving future marketing or promotional text messages.
Other Opt-Out Instructions: In some cases, additional opt-out instructions may be included in the SMS message itself, such as specific keywords or directions to unsubscribe from certain types of messages.
Once you have opted out, you will no longer receive marketing messages from us, but you may still receive transactional SMS messages related to your ongoing projects, service updates, appointment reminders, or billing information, as these are necessary to fulfill your service request.
3. Transactional Messages
Opting out of marketing SMS messages will not affect your ability to receive transactional SMS messages. These transactional messages are required to keep you informed about the status of your service or project, such as:
Project status updates
Appointment reminders or changes
Payment confirmations
Important service-related notifications
These transactional messages are essential for completing your service request and cannot be opted out of.
4. Unsubscribing from Future Messages
If you opt out of receiving SMS messages from us, please be aware that your request may take a few moments to process. If you continue to receive messages after opting out, please contact our customer support team at 818-332-8733 or info@artisanbuildgroup.com to resolve the issue.
5. Re-Opting In
If you choose to re-enable SMS messaging from us after opting out, you may do so by texting "START" or following any instructions provided in a future message to re-subscribe to our SMS updates. You can also contact our customer support team to request re-enrollment.
6. Responsibility for Message Costs
Standard messaging rates may apply when receiving and sending SMS messages. Please check with your mobile carrier to understand any costs associated with receiving and replying to SMS messages.
7. Contact Us
If you have any questions or concerns about opting out or managing your SMS preferences, please contact us at:
Artisan Build Group
818-332-8733
Info@artisanbuildgroup.com